Cookie Policy

Privacy Policy

Last updated: [Insert Date]

Modus Vivendi (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or engage with our services.

Information We Collect

We may collect and process the following types of information:

Personal information you provide to us, such as your name, email address, telephone number, address and any information submitted through contact forms, enquiries or direct communications.

Project-related information you choose to share with us, such as property details, project requirements, plans, drawings, timelines, budget range, consultation notes and service interests.

Technical information, such as your IP address, browser type, device information, operating system, website usage data and cookie preferences.

Communication information, including emails, phone notes, enquiry records and other correspondence relating to your project or relationship with us.

How We Use Your Information

We use your information to:

Respond to enquiries and communicate with you

Provide quotations, proposals, consultations and project-related services

Manage client relationships, project records and aftercare support

Improve our website, services, user experience and internal processes

Send relevant service updates or marketing communications where permitted

Meet legal, regulatory, contractual, accounting or business obligations

We do not sell, rent or trade your personal data to third parties.

Legal Basis for Processing

We only process personal information where we have a lawful basis to do so. Depending on the situation, we may rely on one or more of the following legal bases:

Contract: where processing is necessary to respond to your enquiry, provide a quotation, prepare a proposal, deliver services or take steps before entering into a contract with you.

Legitimate interests: where processing is necessary for our business operations, client communication, service improvement, website security, enquiry management, record keeping and the development of client relationships, provided your rights and freedoms do not override those interests.

Consent: where you have clearly given us permission, such as when accepting certain cookies or choosing to receive marketing communications.

Legal obligation: where we need to process information to comply with applicable laws, regulations, tax, accounting or other legal requirements.

Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site, improve performance and support relevant marketing activity.

Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent. You can manage your cookie preferences through the cookie banner or your browser settings.

For more information, please refer to our Cookie Policy.

Data Sharing

We may share your personal information with trusted third parties where necessary for the purposes described in this Privacy Policy. These may include:

Website, hosting, IT and analytics service providers

Marketing, CRM or communication platforms

Professional advisers, such as accountants, insurers or legal advisers

Contractors, consultants, suppliers or project partners where required to support your enquiry or project

Regulatory bodies, public authorities or legal parties where required by law

We only share information where there is a valid reason to do so, and we expect third parties to handle your information securely and responsibly.

International Transfers

Some third-party service providers may process personal information outside the United Kingdom. Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in line with applicable data protection laws.

Data Retention

We keep personal information only for as long as necessary for the purpose it was collected, including to respond to enquiries, manage projects, provide aftercare, maintain business records and meet legal, accounting or contractual obligations.

The retention period may vary depending on the type of information, the nature of the relationship and any legal or business requirements that apply.

Data Security

We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to those who need it for legitimate business or service purposes. However, no website, email system or online transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection law, you may have the right to:

Request access to the personal information we hold about you

Ask us to correct inaccurate or incomplete information

Request deletion of your personal information in certain circumstances

Ask us to restrict how we use your information

Object to certain types of processing, including direct marketing

Withdraw consent where processing is based on consent

Request that your information is transferred to you or another organisation where applicable

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.

Marketing Communications

We may send you relevant updates about our services, projects or company news where permitted by law.

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal obligations or data protection practices. The latest version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Modus Vivendi
Email: info@modusvivendi.group
Website: www.modusvivendi.group