Terms Of Service
Privacy Policy
Last updated: 11 June 2026
Modus Vivendi Installations Ltd, trading as Modus Vivendi (“we”, “our”, “us”), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or engage with our services.
Who We Are
Modus Vivendi Installations Ltd is a company registered in England and Wales.
Registered office: Lyndean House, 30-32 Albion Place, Maidstone, Kent ME14 5DZ
Company No. 06315057
For the purposes of data protection law, Modus Vivendi Installations Ltd is the data controller for the personal information we collect and process.
Information We Collect
We may collect and process the following information:
Personal information you voluntarily provide, such as your name, email address, telephone number, address and any details submitted through contact forms, enquiries or direct communications.
Technical information, including your IP address, browser type, device information, operating system, cookie preferences and basic usage data collected through cookies or analytics tools.
Project-related information you choose to share with us during enquiries, consultations or project discussions, including property details, project requirements, timelines, plans, drawings, budget range and service interests.
Communication information, including emails, phone notes, enquiry records and other correspondence relating to your enquiry, project or relationship with us.
How We Use Your Information
We use your information to:
Respond to enquiries and communicate with you
Provide quotations, proposals, consultations and project-related services
Manage client relationships, project records and aftercare support
Improve our website, services and user experience
Send relevant service updates or marketing communications where permitted
Meet legal, regulatory, contractual, accounting or business obligations
We do not sell, rent or trade your personal data to third parties.
Legal Basis for Processing
We only process your personal information where we have a lawful basis to do so. Depending on the situation, we may rely on one or more of the following legal bases:
Contract: where processing is necessary to respond to your enquiry, provide a quotation, prepare a proposal, deliver services or take steps before entering into a contract with you.
Legitimate interests: where processing is necessary for our business operations, client communication, service improvement, website security, enquiry management, record keeping and the development of client relationships, provided your rights and freedoms do not override those interests.
Consent: where you have clearly given us permission, such as when accepting certain cookies or choosing to receive marketing communications.
Legal obligation: where we need to process information to comply with applicable laws, regulations, tax, accounting or other legal requirements.
Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site, improve website performance and support relevant marketing activity.
Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent. You can manage your cookie preferences through the cookie banner or through your browser settings.
For more information, please refer to our Cookie Policy.
Data Sharing
We may share your personal information with trusted third parties where necessary for the purposes described in this Privacy Policy. These may include:
Website, hosting, IT and analytics service providers
Marketing, CRM or communication platforms
Professional advisers, such as accountants, insurers or legal advisers
Contractors, consultants, suppliers or project partners where required to support your enquiry or project
Regulatory bodies, public authorities or legal parties where required by law
We only share information where there is a valid reason to do so, and we expect third parties to handle your information securely and responsibly.
International Transfers
Some third-party service providers may process personal information outside the United Kingdom. Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information in line with applicable data protection laws.
Data Retention
We keep personal information only for as long as necessary for the purpose it was collected. This may include responding to enquiries, managing projects, providing aftercare, maintaining business records and meeting legal, accounting or contractual obligations.
The retention period may vary depending on the type of information, the nature of the relationship and any legal or business requirements that apply.
Data Security
We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is limited to those who need it for legitimate business or service purposes. However, no website, email system or online transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under data protection law, you may have the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Ask us to restrict how we use your information
Object to certain types of processing, including direct marketing
Withdraw consent where processing is based on consent
Request that your information is transferred to you or another organisation where applicable
If you wish to exercise any of these rights, please contact us using the details below.
You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.
Marketing Communications
We may send you relevant updates about our services, projects or company news where permitted by law.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. We recommend reviewing the privacy policy of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal obligations or data protection practices. The latest version will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Modus Vivendi Installations Ltd
Registered office: Lyndean House, 30-32 Albion Place, Maidstone, Kent ME14 5DZ
Company No. 06315057
Email: info@modusvivendi.group
Website: www.modusvivendi.group
© Copyright 2026 Modus Vivendi Installations Ltd. All rights reserved.
